Setting up Google Zero-touch

Zero-touch is an over-the-air (OTA) deployment method that is supported by Android devices. It's supported on all phones using Android 9.0+, select Android 8.0 devices and some Wi-Fi only tablets. It is a tool used to install the Ensemble MDM with the proper admin permissions.

Ensemble can be integrated with Zero-touch by either creating a new customer ID or enrolling with an existing customer ID.

• To access Zero-touch management, go to the Devices section on the navigation menu and click “Google Zero-touch” under the Deployment options.
• Use "Click here to enroll".

• "Setup a New Zero-touch Customer" dialog box will appear.
• Enter a company name
• Select an owner account (must be a Google account).
• (Optional) Selecting an admin account (must be a Google account).
• Click Enroll.
• A dialog will appear which confirms your enrollment.

• Use the "here to re-enroll" option to enroll with an existing Zero-touch customer ID.

Zero-touch configurations are used to indicate what MDM should be installed by Zero-touch during setup. It also configures certain settings during deployment.

• You must be logged into the owner email to setup the Zero-touch configurations. Log in by using "click here to sign in"

• Google will direct you to login. Make sure to choose the Owner Email account.

• Google's Terms of Service must be accepted before Ensemble can be used to setup the configurations.
• Use "Sign into the zero-touch portal" to view and accept the terms.

• Proceed to sign in to the Zero-touch portal and accept the Terms and Conditions.
• Check the terms of service box and click "Accept".

• Note: sometimes the Terms of Service does not appear automatically
• Make sure that the correct Google account is selected in the upper right-hand corner
• Make sure that the correct Zero-touch customer is selected in the upper left-hand corner
• Click the Terms of Service at the button left-hand corner to view. There's no option to accept but just viewing them can cause the Ensemble management portal to be able to proceed. It also seems to take a few seconds to register. Use the refresh button on the Ensemble management site to continue.

• After signing into the correct Google account, use "click here to add new configuration"

• Setting up the configuration through the Ensemble management portal automatically selects Ensemble the desired MDM to install and shows the deployment options supported by Ensemble.