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FAQ

Last Update há 3 anos

QR Code Installation: The security policy prevents the creation of a managed device because a custom OS is or has been installed on this device Device Error Message: 'Error setting up device' Device Location Tracking Is there a way to install an app but not have it show up in the kiosk screen? Why am I seeing the login screen for Ensemble?

Device Error Message: 'Error setting up device'

Answer

Janine

Last Update há 4 anos

Full Message: Could not get configuration info from server. Please make sure you have a valid internet connection.


Solutions:

  1. Make sure the device is connected to the internet via Wi-Fi or cellular
  2. Make sure the device has been registered on Ensemble and added to the correct project

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